Prescription

Prescription Policy

Our team reviews all orders manually to ensure appropriateness before confirming anything. We securely guide you through any necessary vetting steps via WhatsApp. Orders that require prescription review are not finalized until the review is complete.

Rx Review First

Products marked as prescription-required need review before final approval or dispatch guidance is given.

Accurate Buyer Details

Customer name, delivery country, and order details must match the information used during prescription review.

Refusal Rights

Orders may be paused or refused if the prescription is missing, inconsistent, expired, or not acceptable for the destination review path.

No Medical Substitute

Product listings and support messages do not replace physician assessment, diagnosis, or treatment planning.

What To Expect

1Submit your order details through checkout.
2Use the WhatsApp handoff so the support team can continue the review.
3Provide any prescription information requested for the order path.
4Wait for final confirmation before treating the order as approved.