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Prescription

Prescription Policy

Prescription-required medicines require valid prescription verification. Our team guides you through the process via WhatsApp. Orders that require prescription review are not finalized until the review is complete.

Rx review first

Products marked as prescription-required need review before final approval or dispatch guidance is given.

Accurate buyer details

Customer name, delivery country, and order details must match the information used during prescription review.

Refusal rights

Orders may be paused or refused if the prescription is missing, inconsistent, expired, or not acceptable for the destination review path.

No medical substitute

Product listings and support messages do not replace physician assessment, diagnosis, or treatment planning.

What to expect

  1. 1. Submit your order details through checkout.
  2. 2. Use the WhatsApp handoff so the support team can continue the review.
  3. 3. Provide any prescription information requested for the order path.
  4. 4. Wait for final confirmation before treating the order as approved.