Shipping

Shipping & Delivery

Orders are reviewed manually before they are approved. Stock, destination coverage, and any prescription requirement are checked before dispatch guidance is confirmed.

Review before dispatch

No order is dispatched automatically. Final availability and routing are confirmed after manual review.

Lead-time guidance

Current standard guidance is 3-5 business days, but destination, customs, and verification can affect the final timeline.

Tracking and updates

When tracking is available, it is shared after dispatch. Status questions should be sent with your order ID.

Destination limits

Some orders may be refused or delayed if a route is restricted, high-risk, or not serviceable at the time of review.

Important delivery notes

  • Delivery timelines are estimates, not guarantees.
  • Customs handling, local carrier delays, and address issues can extend transit time.
  • Incorrect or incomplete delivery details can delay dispatch or rerouting.
  • Restricted destinations may require the order to be cancelled before dispatch.